Who this notice applies to
This notice applies to people who visit Qasid's website, contact the Qasid team, use a Qasid business account or place an order with a business through a website powered by Qasid.
Information we receive
This may include information you submit through an enquiry, such as your name, business name, city, email address, WhatsApp number and the details of what you need. For Qasid business accounts, it may also include account, catalogue, fulfilment, customer-order and support information needed to provide the service.
How we use information
We use information to respond to enquiries, provide and support Qasid services, operate ordering and communication workflows, secure accounts, maintain the platform, understand service performance and meet legal obligations.
Business customers and order data
A business using Qasid determines the customer information it needs for its ordering workflow. Qasid processes that information to provide the platform and related services. The business remains responsible for giving its customers appropriate privacy information and using customer data lawfully.
Service providers
Qasid may use hosting, content-delivery, communications, monitoring and other service providers to operate the platform. They receive information only as needed for their role and are expected to protect it under their agreements and applicable law.
Retention
We keep information only for as long as reasonably needed for the purpose it was collected, to provide the service, maintain security and records, resolve disputes and meet legal requirements. Backup copies may remain for a limited period before being overwritten.
Security
Qasid uses technical and organisational measures intended to protect information. No online service can promise absolute security, so businesses should also protect credentials, devices and connected accounts.
Your choices and requests
You may ask for access, correction or deletion of personal information held by Qasid, subject to identity verification, the rights of other people and any legal or operational requirement to retain information.
Changes to this notice
We may update this notice as the service changes. The latest version will be published on this page with a revised effective date when appropriate.
Contact
For privacy questions or requests, email hello@qasidapp.com. We may need information to verify your identity and understand the account or business involved.